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Do I have to register to be a supplier?
Yes. All suppliers must register so that we can keep you informed and track your
bids. You must have a current Transport Service License.
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Do I have to have a Transport Service Licence?
Yes, definitely. Freightbid is part of the Land Transport NZ
chain of responsibility.
We take our responsibility to the industry seriously. Before you can place offers,
you must tell us your TSLN and we will verify it with LTNZ. Verification could take up to three working days.
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What is a Freight Supplier agent?
An agent is a supplier’s representative who assumes the role of administering offers
for your company or depot. If you become an agent you can register other users within
your company.
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What is a job?
A job is listed by a customer who wants to obtain quotes or "bids" to move
their freight. As a registered Freight Supplier you will be notified by email when
a job is listed meeting your freight carrying criteria.
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What is the purpose of selecting a freight category when I register?
When you register as a supplier you will be prompted to select freight carrying
categories. When a customer lists their freight they will choose a suitable category
that broadly describes their freight. You will only receive bid requests for freight
categories for which you register.
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What is an offer?
This is the price the supplier offers to complete the freight job. When a supplier
places an offer it is binding upon acceptance by the customer. The customer can
accept the offer at anytime. Other suppliers cannot see your offer.
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Who can see my offer?
Only the customer who made the job. Your offer cannot be seen by other FS
and it cannot be seen by other customers.
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When my offer wins, what happens next?
You will be notified that your offer has been accepted by the customer. At this
time the Freightbid system will send the contact details of the customer to you
to make arrangements to complete the job. If you do not contact the customer, the
customer may request your contact details from Freightbid to complete the freight
job.
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Who pays Freightbid?
The Freight Supplier will be charged a success fee when their offer is accepted.
Fee details are outlined in the User Agreement and on the Fees page.
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What is a "Preferred Supplier"?
A supplier can elect to have “Preferred Supplier” status upon registering or upgrade
to this status at any time. There is monthly fee for Preferred Supplier status.
Being a Preferred Supplier gives a supplier additional opportunities. Refer to the
User Agreement
for further details.
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How do I pay my success fee?
Each fortnight Freightbid will email you an invoice detailing your
transactions, success fees and Preferred Supplier fee for the period.
Refer to the User Agreement for further details.
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Can I pay by credit card?
At the moment, no but Freightbid is investigating on-line payments to make your business even easier.
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How do I get help?
Email admin@freightbid.co.nz and one
of our web administrators will be in touch.